General Online Auction Information

How to register:

  1. In the menu bar, create an account by clicking "Login / New Bidder" or by clicking "Register to Bid" button. Click the "New Bidder? Click Here" button. Enter your email address when prompted. A new window will pop up instructing you to complete your account information. The username and password that is created will be utilized for all future online auctions. Important: The information provided when setting up the bidder account will be the information automatically assigned on the title work.

  2. Once your account has been created select the auction that you wish to participate in by clicking on the title of the auction or by clicking the "View Catalog" button. Click on the "Register to Bid" button. Enter your user name and password then accept the Terms & Conditions. You are now ready to place your online bids. 

How to place a bid:

  1. Once registered, select the lot you wish to place a bid on. You may click the "Bid (amount here)" button for a one time bid of $25, or enter your "Maximum Auto Bid" by selecting the lot and physically typing in the highest you are willing to bid for that item. 

  2. Technical bidding details to understand and consider: 

  • Soft Close: All lots end with a "Soft Close." A "Soft Close" means that if any bid is placed within the last three (3) minutes of the close of the Auction, the bid will automatically extend the closing time an additional three (3) minutes. Example: If a bid is placed at two (2) minutes before close, it will extend the closing time to five (5) minutes. This feature protects Bidders from being outbid without the opportunity to be notified, and therefore allows a Bidder to place another bid before the close of the Auction.

  • Placing a "Maximum Auto Bid": Please be aware that when placing your "Maximum Bid", the website will bid on your behalf up to your set maximum bid by the preset bid increment of Twenty-five Dollars ($25.00). Example: The current bid is One-thousand Dollars ($1,000.00) and the Bidder enters a maximum bid of Five-thousand Dollars ($5,000.00). The system will bid at the preset increment of Twenty-five Dollars ($25.00) until the Bidder's "Maximum bid" is exceeded. At that point, the Bidder will be notified that it/he/she has been outbid (if that option is selected when registering). High Bidder will only pay Twenty-five Dollars ($25.00) more than the competing Bidder. Please watch the Auction's closing time stop-clock to determine exactly when the lot will close.

"I've placed a bid, but it says Pending." Now what?

Pending Bids are bids that are placed that are not immediately accepted or put into effect by the Auction Company. Typical reasons for pending bids are as follows:

  • Bidder Reputation: We are part of a nationwide network of auctioneers that utilize the Hibid bidding platform. Hibid has developed a rating system for Bidders to protect auctioneers. Bidders accrue points placing bids and registering for auctions. Any time a Bidder is permanently declined by an auctioneer, the bidder loses 20 points. If a bidder has a negative score, he or she may not be able to bid with other auctioneers on the Hibid platform.

  • Dealer Only Salvage Auctions: Additional bidding qualifications on assets offered with salvage/ dismantler notations must be met prior to the auction closing. Salvage dealers that wish to bid on these assets must submit a current copy of their State issued Salvage Dealer license to salvage@appletowing.com for review. Once approved, the Auction Company will update the Bidder's account and any bids that are Pending will be approved/ accepted. This must take place prior to the auction closing. These bidding privileges will remain in effect until the expiration date on the license. It is the Bidder's responsibility to resubmit a new license upon renewal to avoid Pending bids.

  • Asset Requires a Deposit: If the Bidder's bids show Pending and the asset is not deemed salvage as mentioned in section (ii) or in negative standing as mentioned in (i), then the asset requires a pre-bid deposit. See Section (6) of the Terms & Conditions for step-by-step deposit instructions.

You've won! What to expect once the auction closes:

  1. Once all items in the auction close, email notifications will be sent (from bidresults@appletowing.com) to all participating bidders with the final results. For each lot the bidder bids on it will list "successful" or "outbid." The auction company will be seeking final approval from the government on all lots at this time. 

  2. Once approval is received, high bidders will receive an email (from approval@appletowing.com) with payment instructions. Please check your email (and junk mail) periodically after receiving this notice. Payment must be RECEIVED within 48 hours of acceptance.

  3. Once payment is received, the auction company will execute the title documents and email them to the buyers via DocuSign for electronic signature. 

  4. Once documents are signed by the buyer, Property Release documents will be emailed to the buyer as well as the storage vendor.

  5. Once Property Release email received,  buyer must immediately contact storage vendor to arrange property removal. 

  6. Original title documents will be mailed to buyers. Once originals title documents received, originals need to be processed at local DMV. 

Please note: these assets will remain in the name of the defendant in which they were seized, until the titles are processed with the state. It is very important that the titles be transferred with your local tax office immediately upon receipt.